Nexus Orbis support
Let’s get you unstuck.
Tell us what happened and what you were trying to do.
Email supportWhat to include
Your device, operating-system version, Nexus Orbis version and the steps that led to the problem help us investigate. Remove private contact details from screenshots. Never send a password, sign-in code or payment-card number.
Bringing contacts in
Use a CSV or vCard contacts file, or choose From this phone in the mobile app. Review the import before saving. If a file isn’t recognized, export it again from your contacts app.
Your subscription
Manage or cancel Plus in the store where you subscribed. The store shows your renewal date and available cancellation options. Deleting your Nexus Orbis account does not cancel a store subscription.
Account access and deletion
If you can’t sign in, email support and describe the problem. To delete your account, follow our account-deletion instructions.
Your information
Read how Nexus Orbis handles your data and your choices.